Last updated: 10^th September 2026

  

Contact details

Email: julietwintertutoring@gmail.com

  

What information I collect, use, and why

I collect or use the following information for student education:

• Names and contact details for students/children
• Names and contact details for parents, guardians, carers
• Names and contact details for emergency contacts
• Payment details and financial information including transactions
• Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)

I collect or use the following personal information for dealing with queries and complaints:

• Names and contact details
• Payment details and financial information including transactions

Lawful bases and data protection rights

Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis I rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access – You have the right to ask me for copies of your personal information. You can request other information such as details about where I get personal information from and who I share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification – You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure – You have the right to ask me to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing – You have the right to ask me to limit how we can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave me to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent – When I use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, I must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

   

My lawful bases for the collection and use of your data

My lawful bases for collecting or using personal information for student education are:

• Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

My lawful bases for collecting or using personal information for dealing with queries or complaints are:

• Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where I get personal information from

• Directly from you, the client
• Parents or carers (if the client is under 18 years of age or requests that I do so)

How long I keep information

Contracts, consent forms, information sheets, tuition notes, invoices and payment information will be held for 7 years, as required by law.

• Anything relating to safeguarding, accidents or incidents will be held until the client turns 21 years and 3 months of age, as required by law.
• All other information (for example, correspondence via emails, SMS or WhatsApp, and contact numbers stored in mobile phones) will be routinely deleted or destroyed once the client is no longer receiving tuition or at the request of the client or a parent/ carer

Who I share information with

• Parents and carers (if the client is under 18 years of age or requests that I do so)

How to complain

If you have any concerns about my use of your personal information, you can make a data protection complaint to me:

  

Email: julietwintertutoring@gmail.com

  

If you remain unhappy with how I have used your data after raising a complaint with me, you can also complain to the ICO. 

  

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

  

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint